Concentrate

After sales service hotline: 400-700-3550 18900872030

1. Spare parts supply capacity
In order to improve market responsiveness and maximize customer satisfaction, the company has taken the lead in establishing an Enterprise Resource Management Plan (ERP) in the national concrete vibrator industry, enabling scientific management of products from design and development, raw material procurement, production organization, inventory preparation, and service processes. 
The company has established a parts center warehouse and a finished product warehouse managed by computers. Based on the importance of different product parts, reasonable parts inventory or necessary finished product inventory requirements are formulated to achieve real-time dynamic management and ensure customer requirements are met. 
2. After sales service capability
Providing high-quality service to customers is our consistent pursuit. The company has a product service center and a professional service team, including senior professional engineers and technicians. There are after-sales service hotlines and complaint hotlines, providing free technical support and services. As long as you call our service hotline or the phone number of sales service outlets, whether pre-sales, in sales, or after-sales service, you will receive effective solutions.
3 Quality assurance period
Under normal usage conditions, if the product is shipped for 18 months or put into use for 12 months (whichever comes first, with the exception of two types of products: ① plug-in vibrators for 3 months (excluding normal wear and tear) and ② special machines for 6 months), if the product is found to be unqualified due to design or manufacturing errors, our company will provide free maintenance or replacement.